Order Form

Terms & Conditions:
  1. For Trial service or order with less than 3 days notice, full payment is to be made by 3pm one day before delivery.
  2. For order with more than 3 days notice, please complete the order form online and make deposit transfer via the following methods:
    • Internet fund transfer to 7171 (DBS Bank), 019 (Woodlands Branch), Current Account (0199034644). Kindly quote your mobile number as your payment Reference.
    • ATM transfer to DBS, Woodlands Branch, Current Account 0199034644. Kindly SMS Bank Name and transaction date to 92318206. You will receive a SMS acknowledgement when payment has been verified.
    • Cheque – Cheque should be crossed and made payable to “Natal Essentials Pte Ltd”. Please mail the order form (duly Signed) with Supporting EDD Document.
  3. Balance payment is to be made on the 1st day of delivery. Mode of payment can be either internet banking transfer or cheque. We reserve the right to terminate the service if payment is not paid on time. A penalty charge of $20 will be imposed for any dishonoured cheque.
  4. Deposit : Should customer decide to cancel the order, the deposit will be forfeited. The deposit cannot be offset against our other services. Once the order is cancelled, it cannot be re-instated.
  5. Service activation : Customer must contact us at 6755 4747 one day in advance, between 9am to 4pm.
  6. Meal cancellation : Customer must contact us at 6755 4747 one WORKING day in advance BEFORE 4pm. All cancelled meals will be replaced and no cash refund is allowed.
  7. Service termination : Customer must contact us at 6755 4747 one WORKING day in advance BEFORE 4pm.
    The last meal of service will be served on the next working day (depending on the package selection). Each consumed meal will be pro-rated @ $30 and an administrative fee of $50 will be imposed.

    Pls refer to illustration as follows :-

    Package Selection Notice of termination on a working day before 4pm Last meal of Service Admin Fee (Excl. GST) Cost Per Meal (Excl. GST) Total cost to terminate the service
    Double meal including weekends Friday Sat/Sun* (Dinner) $50.00 $30.00 ($30 x no. of meals consumed) + $50
    Double meal, weekdays only Friday Following Mon (Dinner) $50.00 $30.00 ($30 x no. of meals consumed) + $50
    Single meal including weekends Friday Sat/Sun* (Lunch) $50.00 $30.00 ($30 x no. of meals consumed) + $50
    Single meal, weekday only Friday Following Mon (Lunch) $50.00 $30.00 ($30 x no. of meals consumed) + $50
    * last meal of service will be Sun if Sat is a PH
  8. Service downgrade : Each consumed and remaining meal will be charged @ $30 and an administrative fee of $50 will be imposed. The early bird discount will not be applicable.
  9. Service upgrade : Customer must top up the difference between the existing and new package price (without the early bird discount).
  10. Delivery time : Lunch will be delivered from 10am – 1pm and dinner, from 4 – 7 pm.
  11. Thermal bag : Two bags are allocated to each customer. Please be reminded the thermal bags are to be returned to our delivery personnel on a daily basis.
  12. Service disruption – Applicable to all Public Holidays, Eve of Chinese New Year and First two days of Chinese New Year. All meals will be replaced in lieu of any service disruption.
  13. This order reservation is only valid up to 4 weeks after the EDD. Afterwhich, it is deemed as void and cancelled.

I hereby accept and agree to abide by the terms and conditions.

Name:

(Full Name As in NRIC)
Name of Spouse:

(Full Name As in NRIC)
Delivery Address:
Postal Code:

Contact #1:

(HP)
Contact #2:

(Home/HP - Mandatory)
Email Address:
Expected Due Date:

((dd/mm/yyyy) – (Mandatory))
OR Service Start Date:
(dd/mm/yyyy) Optional
Attachment:
(This field is not applicable if you are not qualified for Early Bird Discount)


(Kindly attach supporting document that indicate your EDD against your name. (Click here to see sample).

The submission of EDD proof is mandatory and is required for the qualification of early bird's discount, failing which we are unable to extend the discount.
If your attached file is too big, kindly email us the file at enquiry@natalessentials.com
Special Request:
 No Broccoli  No Pork  No Chicken ( Including Soup ) for 1st week
 No Long Bean  No Liver  No Chicken ( Including Soup ) for 1st & 2nd week
 No Kai Lan  No Kidney  No Chicken Wine
 No Snow Peas  No Tripe  No Hong Zhao Chicken
 No Spinach  No Trotter  No Sheng Yu
 No Fish Maw  No Vinegar  No Egg for 1st week
     No Egg for 1st & 2nd week
Other request:

We are unable to accept order that request for Either No Ginger, No Sesame Oil, No Herbs, No Veg Or No Fish.
Package Selection Price After GST No. of Days Meals/Day Early Bird Discount
(if applicable)
Deposit Required
 28-Day Double @ $1,588
$1,699.16 28 Lunch & Dinner  $128 $238
 20-Day Double @ $1,188
$1,271.16 20 Lunch & Dinner  $68 $178
 20-Day Double @ $1188 (Weekdays Only)
$1,271.16 20 Lunch & Dinner  $68 $178
 28-Day Lunch Single @ $818
$875.26 28 Lunch  $38 $128
 28-Day Dinner Single @ $818
$875.26 28 Dinner  $38 $128
 14-Day Double @ $818
$875.26 14 Lunch & Dinner  $38 $128
 14-Day Lunch Single @ $418
$447.26 14 Lunch NA $68
 14-Day Dinner Single @ $418
$447.26 14 Dinner NA $68
 7-Day Double @ $418
$447.26 7 Lunch & Dinner NA $68
 One-OFF Lunch trial (Menu subjected to changes. Pls confirm with the office before placing an order.)
Trial Date:
$32.10 NA Lunch NA $32.10
 One-OFF Dinner trial (Menu subjected to changes. Pls confirm with the office before placing an order.)
Trial Date:
$32.10 NA Dinner NA $32.10
 Non-Package Customized Menu
$32.10 per meal X Lunch/Dinner NA ( No. of Day x $32.10 per meal )
x 15%